Terms of service

CBLK Rentals S.L. prepares your return from the documents and data you give us, and a tax adviser reviews it and files it on your behalf with the Spanish Tax Agency. You'll receive the receipt in your account.

Our fee is shown before you pay and includes VAT. It's paid by card when ordering. Any resulting tax is paid separately to the Tax Agency, by direct debit or with the payment slip.

Discount codes are applied when ordering and can't be exchanged for cash.

That the data and documents you give us are true and complete, and that you keep the originals. You confirm this expressly before sending your return. We are responsible for preparing and filing the return correctly with that information; you are responsible for its accuracy.

We review the information, tell you if anything is missing and, before filing, show you the final amount for you to confirm. Guarantee: we file it within 7 days of you sending it complete (if we ask you for something, the period starts when you provide it).

As a consumer, you can withdraw within 14 days of ordering without giving a reason, by writing to gerencia@terretarentals.com. If we've already started preparing your return at your request, we'll deduct the part of the service already provided; once filed, the service is complete and you can no longer withdraw.

If we can't file the return for reasons attributable to us, we refund what you paid.

We aren't liable for surcharges, interest or penalties caused by false or incomplete data, documents provided late or not confirming the amount in time.

Spanish law applies. If you are a consumer, you may go to the courts of your place of residence and to the EU online dispute resolution platform.