Privacy policy

The controller is CBLK Rentals S.L. (tax ID B22700884), Avda. Andalucía 5, Edf. Andalucia 2C. For any privacy matter, write to gerencia@terretarentals.com.

Your account data (name, email, phone, language); data to file your taxes (NIE or NIF, date and place of birth, address, your properties and their cadastral reference, owners and ownership %, bank account); the invoices and documents you upload and the amounts in them; your messages with the adviser and the assistant; and payment data (we don't store your card: the bank processes the payment).

Preparing and filing your returns and answering your questions: necessary to perform the contract you sign with us.

Issuing invoices and keeping tax and accounting records: legal obligation.

Sending you service emails (payment received, adviser messages, reminders about your return): part of the contract.

Writing to you when we offer a service you asked about (“Notify me”) or reminding you about next year's return: your consent or our legitimate interest as your provider; you can object at any time.

The Spanish Tax Agency, when filing your returns. Your tax adviser, who works with us. And providers who serve us under contract and with safeguards: web hosting and email (Hostinger, servers in the EU), card payments (Redsys and our bank) and automatic reading of documents with artificial intelligence (Anthropic, in the USA, with GDPR safeguards for international transfers, such as the European Commission's standard contractual clauses).

We don't sell your data or use it for third-party advertising.

While you have an account. Afterwards, tax data and invoices are kept for the periods required by law (usually 4 years for tax and 6 for accounting) and then deleted.

You can access your data, correct it, ask us to delete it, object to or restrict its use and take it with you (portability). In “My profile” you can download your data and ask us to delete your account; for anything else, write to gerencia@terretarentals.com.

If you think we haven't handled your request properly, you can complain to the Spanish Data Protection Agency (aepd.es).

Documents are kept in private storage, the bank account is stored encrypted, and only your adviser and staff who need it have access, which is protected and logged.